Posts Tagged ‘VPN’

BT has coughed to a crappy glitch with its Home Hub 3A router that is blocking some VPN connections.

BT has coughed to a crappy glitch with its Home Hub 3A router that is blocking some VPN connections.

However, the one-time state monopoly appears to have taken a long time to acknowledge customer gripes, which have been piling up for weeks.

BT said it had taken a while to respond to individual complaints because it was essentially compiling a dossier so it could pinpoint the technical blunder.

That’s despite the fact that subscribers had been saying since early March that their VPN connections were going titsup ever since BT upgraded its kit with a new firmware version.

Read More By Kelly Fiveash

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